{"xsrfToken":"ae3aa60e-3b73-4481-a298-bd7909f7e165_7c4750853a03dd88978a0336fb8f0bc35fcdf409_lout","branding":{"id":"3","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#deb545","headerLinkHoverBGColor":"#deb545","headerBadgeColor":"#deb545"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Customer Center","sharedPortalName":"ennos Customer Center","userInitialAnnouncementHeader":"Technical notice: Change scope of delivery and spare party policy sunlight pump (October 2019)","userInitialAnnouncementMessageWiki":"<p>Please take note of the important changes which apply to your pending and future orders: </p> \n<p>1) Scope of delivery: We have decided to take the “float switch sensor” (picture attached) out of the sunlight pump delivery box. The float switch is the sensor that is installed at the water tank to avoid overrunning of the tank and wasting of water. Previously, we delivered one float switch in each sunlight pump box. Our experience has shown that the farmers rarely use this sensor. We have therefore decided to take it out of the sunlight pump box and instead send along a set of 7 meter cables with MC4 connectors. This is much more useful for the farmer because solar panels are usually delivered with very short cables. <br> 2) Spare parts: Consequently, the float switch is not part of the spare parts set anymore. Please find the revised spare parts policy attached here. <br> 3) Accessories: The float switch can still be ordered as an accessory and as per your needs.<br> 4) sunlight pump packages: We are also happy to announce that we can offer “sunlight pump packages” including panels, drip kits, sprinkler kit and accessories. This allows you to offer attractive irrigation solutions to your customers.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Customer Center","sharedPortalName":"ennos Customer Center","announcementHeader":"Technical notice: Change scope of delivery and spare party policy sunlight pump (October 2019)","announcementMessage":"Please take note of the important changes which apply to your pending and future orders: \n\n1)\tScope of delivery: We have decided to take the “float switch sensor” (picture attached) out of the sunlight pump delivery box. The float switch is the sensor that is installed at the water tank to avoid overrunning of the tank and wasting of water. Previously, we delivered one float switch in each sunlight pump box. Our experience has shown that the farmers rarely use this sensor. We have therefore decided to take it out of the sunlight pump box and instead send along a set of 7 meter cables with MC4 connectors. This is much more useful for the farmer because solar panels are usually delivered with very short cables. \n2)\tSpare parts: Consequently, the float switch is not part of the spare parts set anymore. Please find the revised spare parts policy attached here. \n3)\tAccessories: The float switch can still be ordered as an accessory and as per your needs.\n4)\tsunlight pump packages: We are also happy to announce that we can offer “sunlight pump packages” including panels, drip kits, sprinkler kit and accessories. This allows you to offer attractive irrigation solutions to your customers.","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#fdc41a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fb16edb8-d471-418f-9fa5-46061add4294/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDlkOGFlYi03ZGY0LTRlOTgtOGIzOS02YjlmZTQzN2I4OWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZiMTZlZGI4LWQ0NzEtNDE4Zi05ZmE1LTQ2MDYxYWRkNDI5NCI6WyJyZWFkIl19LCJleHAiOjE2MTgxNjk1NzcsIm5iZiI6MTYxODE2ODkxN30.lqUBoQZkRtw2CFLZbLIWoiEyTJCeblO74-sEDHYkfxs&client=109d8aeb-7df4-4e98-8b39-6b9fe437b89d&height=300&mode=fit","bannerMediaApiFileId":"fb16edb8-d471-418f-9fa5-46061add4294","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/portal/3/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://ennos.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true}}

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